Solutions

For many of our client companies, an element of critical relevance is minimizing any interruption caused by hardware and ICT system malfunctions. Our experience in multichannel services for big volumes and different technologies can enlarge customer satisfaction and customer retention.

How do we work?
Project management in solution providing
Ten years experience in managing ICT market services
Methods
Ability in finding quickly our key resources
Central workshop, an excellent assistance centre
Means to check and improve customer care
Indirect technical structures, ISO certified, for a service covering all national country

Packaged Solutions and Customer Closeness
Thanks to our help desk, every final customer has one contact for receiving aid and activating any procedure any time. Our operators, on the basis of signaling and analysis, can suggest the best solution or give the customer a quick assistance. Service Trade’s packaged solutions have an approach integrated with the global infrastructure: an out-and-out solution menu to respond to any kind of intervention.

Our elements for service supply guarantee a total modularity in defining service packages and solutions.

➡ CALL CENTRE
➡ TECHNOLOGY
➡ LOGISTIC
➡ WAREHOUSE
➡ INFORMATION SYSTEM