Portfolio of Services
A complete and specific portfolio of ICT services, to answer our customers’ business needs efficiently.
- On-Site interventions
- Warranty Extension
- Roll-out
- IMAC
- CED moving
- Contract notices: consultancy for reply phase
- On Lab Interventions for big volumes
- Staging and pre-configurations
➡ TELEPHONE SERVICES
- Call Management
- RMA Management
- 1st level Help Desk
- 2nd level Help Desk
- Survey
➡ LOGISTIC SERVICES
- Integrated logistic
- National and international transportation
- Spare parts distribution
- Reverse Logistic
- Service engineering
- Technical answers
- Managing consulting for replying to contract notices
- Feasibility study for participation to competitive biddings
